24 Minutes of UX
24 Minutes of UX is a podcast of the people, by the people, for the people. The format is a combination of an after-work discussion, a 1-on-1 chat, a global community platform, and a coaching session. Episodes typically feature a Seeker and a Giver. The Seeker is a person seeking advice on a specific topic within the domain of UX. The Giver is here for sharing experiences about “what I wish I had known when I started with this topic”. Both the Seeker and the Giver can be senior or junior - we all learn all the time. Topics can be Measurement, Personas, DesignOps, Stakeholder Management, Design Leadership, Agile, Hiring, Forms, Research, Tools. You name it. The podcast is a global, grassroots, community-driven initiative and we welcome your participation. You can sign up at 24minutesofux.com to be a Seeker or a Giver - we will do our best to match you with someone interested in your topic. 24 Minutes of UX is the brainchild of Jesse Anton and Peter Horvath, creators of the 24 Hours of UX event series. Jesse and Peter are your hosts as we strive to create tighter links between people in the UX diaspora, enabling us all to become better UXers in the process. There are plenty of people in the trenches of UX with something to say, and this podcast is an open forum where diverse and fresh voices can be heard. Thanks for subscribing, and we look forward to welcoming you on the air one day. Until then, Keep Calm and UX On!
24 Minutes of UX
Customers Know You Suck with Debbie Levitt and Jan Wardecki, part 2
In a few episodes this season, we are connecting the Author of a book with one of its Readers. In our previous episode, you heard the first installment of this approach for the book ‘Customers Know You Suck’ by Debbie Levitt. You can get your hands on the book at https://cxcc.to/ckys.
The conversation was really interesting, so we are releasing a 2nd episode to cover the material we didn’t have time for in the 1st episode. The Author is Debbie Levitt, founder and principal of Delta CX and author of multiple books. The Reader is Jan Wardecki, a Service Designer at BNP Paribas Bank in Poland. In this episode, the Author and Reader are focusing on how to build a team and create a strategy to move your organization toward customer centricity.
You can find out more about this podcast series and the annual event, 24 Hours of UX, at https://24hoursofux.com.
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24 Minutes of UX is a production of 24 Labs, a Swiss non-profit committed to building the global grassroots UX community.
We would also like to thank our sponsor, Whitespace, for providing funding to make this podcast series possible.
Until next time ... KEEP CALM AND UX ON.